Patient Access


Patients of Padiham Medical Centre can take advantage of ‘Patient Access’ – an award winning service provided by around 1 in 4 GP practices in the UK.  It has been developed by and is provided by ‘Patient’ – one of the most trusted medical resources online, who also supply evidence based information on a wide range of medical and health topics to patients and health professionals.

With Patient Access, you can access our services at home, work or on the move — wherever you can connect to the internet.  Patient Access is a 24 hour online service which allows you to:

It’s Convenient

Patient Access is quick, easy and secure and helps you to manage your health care without taking up your valuable time.  There is no need to join the phone queue at 8am for an appointment or come to the surgery to request your repeat prescription.  With Patient Access you can book an appointment to see your GP on the bus on your way home from work or order you prescription from your sofa whilst watching ‘Strictly’ and have it waiting for you at your pharmacy within a few days.

It’s Secure

To use Patient Access, simply contact us to request your secure login details.  Once you have these, you can set up your account by visiting ‘PATIENT ACCESS’ or using the link on our homepage.  A free mobile app is also available to download via the ‘Patient Access’ website for Android or iOS.

I’m Having Problems –  who should I contact?

If you are having problems, don’t worry!  If your issue is regarding your healthcare, simply contact the surgery.  If your issue relates to ‘Patient Access’, contact them directly who can help you with any technical queries or problems.  Patient Access has a full patient support system ranging from an online troubleshooter / FAQ section on their website through to a direct online query / personalised assistance request facility.