The Doctor will request that you attend for an appointment before prescribing medication for the first time or where a course of medication has expired. If you are taking regular medication we will give you a computer slip listing your medication for your reference – you should keep this in a safe place.
From Wednesday 26th April 2017, your pharmacist / chemist will no longer be able to order medicines or repeat prescriptions on your behalf. You can do this yourself, however, in a variety of ways listed below.
ONLINE
If you are registered for ‘Patient Access’ (which allows our patients to book appointments and see their health records securely online), you can use the ‘Order a Repeat Prescription’ button on our homepage to order medicines online. If, however, you would prefer not to register for ‘Patient Access’ or are awaiting your login details, you can still order medicines at [email protected]
IN PERSON
Call into the surgery and speak to one of our friendly Receptionists who will deal with your request and answer any questions you may have.
BY POST
Write to us by post to request your repeat prescription or drop it through our letter box out of hours.
BY FAX
Send us a fax detailing your repeat prescription request on 01282 731323
PLEASE DO NOT TELEPHONE TO ORDER MEDICINES UNLESS YOU ARE ELDERLY, HOUSEBOUND OR DISABLED
Due to the high volume of calls we receive for appointments and other enquiries, we do not take prescription requests over the telephone, except where a patient is elderly, housebound or disabled. Requests by telephone can only be made between 10am and 4pm, Monday to Friday, when telephone lines are a little quieter.
ADDITIONAL INFORMATION
- All prescriptions should be available after two working days, please ensure you allow this time for your request to be processed.
- Repeat prescriptions will only be given to a representative of a patient where we are satisfied that the patient has given his or her consent for the representative to collect the prescription.
Please contact us for further information if required.
