We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
The Practice Manager, Des McEvoy, handles general complaints. Further written information is available on the complaints procedure from reception.
We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.
Below is a printable copy of our Comments, Suggestions and Compliments Sheet that you can print off and post to the practice or hand in at reception.
Below is a printable copy of our Complaints contact Sheet that you can print off and post to the practice or hand in at reception.
Below is a printable copy of our 3rd Party Complaints Sheet, This is for use if you are making a complaint on behalf of a patient. You can print this off and post to the practice or hand in at reception.
